Citizen Engagement


ISE’s support for citizen-centered governance is deeply informed by robust engagement with citizens themselves. Civil society organizations, social movements, and activist groups constitute the crucial mechanisms of how citizens demand greater inclusion, accountability, and change from their state. In turn, citizens have a set of responsibilities to the state and to each other. ISE’s work focuses on how states and citizens better harness inclusive politics, particularly involving women and youth, to build governance agendas that benefit all citizens.

Community-driven Development in Afghanistan: Inclusivity and the Citizens' Charter

Khyber Farahi, former senior adviser to the president on migration and social development, speaks with ISE on his experience working on community-driven development (CDD) in Afghanistan and the critical role of fostering community-ownership in the…

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Afghanistan’s Citizens’ Charter and Inclusive Development: Afghanistan’s Nomadic and Semi-Nomadic Kuchi Population in the Citizens’ Charter

Afghanistan’s nomadic and semi-nomadic populations are highly vulnerable and are generally excluded from development interventions. The Citizens’ Charter aims to work with this population to provide key services. This brief sets out key areas that…

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The Citizens’ Charter: Contributions to Poverty Reduction

This brief discusses various aspects of the Citizens’ Charter approach to poverty reduction. These include incorporating a deeper understanding of poverty dynamics into the program’s architecture, engaging provincial and district level authorities and programs, promoting…

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Community Driven Development Series

Policymakers and the international community continue to struggle with how to deliver essential services, particularly in fragile states, in the context of violent conflict, inequality, pervasive corruption, and weak institutions. Community Driven Development (CDD), which…

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Data in Government

The massive proliferation of data has fundamentally changed the systems of modern governance and development. Leveraging sustainable and cohesive data ecosystems, and understanding the limits of data’s use, are unique challenges for country-led transformations that…

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