Participatory Development: The Case for Substantive Facilitation

Afghanistan’s Citizens’ Charter program is national in scope, which means that the core model of facilitation must be able to adapt to a tremendously broad range of socioeconomic environments. This is particularly important as the program was designed with the explicit goal of pro-poor targeting and socially inclusive planning. This brief unpacks the black box of “community,” illustrates why facilitators matter and the implications of poor facilitation and lays out the substance of facilitation in the Citizens’ Charter and the follow up that is needed.

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